National Performance Report 2007-08 - urban water utilities
In its third year of publication, this National Performance Report is the world's most comprehensive and detailed document on the performance of urban water utilities. The report is based on the principles of comparability, accuracy and consistency, and spans all critical performance areas of water resources - health, customer service, asset management, environmental, finance and pricing. The report includes information from 82 water utilities that supply approximately 16.8 million Australians with their urban water services.
The 2007-08 urban performance report has the following structure:
- Part A - comparative tables and analysis of 33 key performance indicators for all utilities (with extended discussion sections on key indicators)
- Part B - utility by utility performance information for up to 150 indicators (available for download from the NWC and WSAA websites)
- Part C - electronic excel workbook that contains NWI indicators for all utilities (available for download from the NWC and WSAA websites).
Documents for download
National Performance Report 2007-2008 Urban Water Utilities (Part A complete) (5.15MB)
This part is also available in sections:
PART A Introduction to and including chapter 4 (2.15MB)
Chapters 5 and 6 (962KB)
Chapters 7, 8 and 9 (431KB)
Chapter 10 (1.93MB)
National Performance Report 2007-2008 Urban Water Utilities (Part B complete) (9.23MB)
This part is also available in sections:
ACT (2.91MB)
NSW (2.58MB)
Northern Territory (205KB)
Queensland (749KB)
South Australia (288KB)
Tasmania (84KB)
Victoria (1.76MB) Western Australia (676KB)
New Zealand (138KB)
PART C
Appendices - spreadsheet (2.31MB)
Addendum - corrections (13KB) at 6 July 2009